Privacy Policy

1. Data Controller

2. Categories of Personal Data Processed

When you submit the contact form available on our website, we process the following personal data:

• Name – for identifying and addressing you in our response
• E-mail address – for communicating with you and sending our reply
• Phone number (optional) – for scheduling a phone consultation
• Company name (if provided) – for tailoring our proposal
• Content of your message – for responding to your enquiry

Completing the form is voluntary. We process only the data you actually provide.

3. Purposes and Legal Basis for Processing

We process your personal data exclusively for the following purposes:

• Responding to your enquiry and establishing contact
• Preparing and delivering a quotation
• Conducting consultations regarding our services

The legal basis for each processing activity, pursuant to Article 6(1) GDPR, is as follows:

• Article 6(1)(f) – Legitimate interests: responding to business enquiries and contact requests is a legitimate interest of Cortexa Systems Ltd.;
• Article 6(1)(b) – Pre-contractual steps: preparing a quotation and conducting pre-contractual activities at your request.

4. Retention Period

We retain your personal data for as long as necessary to fulfil the purpose of your enquiry or, where a business relationship arises, for the duration of that relationship and thereafter for the period required by law (for commercial documents: 8 years under Act C of 2000 on Accounting – Hungarian Accounting Act). If no business engagement follows from your enquiry, we delete your data within 24 months of the date of contact. You may request erasure or object to processing at any time; we will delete your data without undue delay unless there is a legal ground for retention.

5. Processors

To operate this website and handle form submissions, we engage a hosting and form-processing service provider. Data submitted via the contact form is transmitted to us through that provider's systems. The provider processes your data only to the extent necessary to deliver the service and does not process it on its own account.

Hosting and form-processing provider: Netlify, Inc. (United States). The transfer of personal data to a third country (United States) takes place on the basis of the EU–US Data Privacy Framework (DPF), of which Netlify, Inc. is a certified participant. Netlify's Privacy Policy is available at: netlify.com/privacy.

6. Your Rights as a Data Subject

Under the GDPR, you have the following rights in relation to your personal data:

• Right of access – you may request information about the personal data we hold about you;
• Right to rectification – you may request that inaccurate data be corrected;
• Right to erasure ("right to be forgotten");
• Right to restriction of processing – you may request that processing be restricted;
• Right to data portability – you may request your data in a machine-readable format;
• Right to object – you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us at sales@cortexa.hu. We will respond to your request within one month.

7. Cookies and Automated Decision-Making

Beyond the strictly necessary technical cookies required for the website to function, we do not use marketing or tracking cookies and we do not create profiles of visitors.

We do not engage in automated decision-making or profiling in the course of our processing activities.

8. Right to Lodge a Complaint

If you believe that the processing of your personal data has infringed your rights, you have the right to lodge a complaint with the competent supervisory authority:

You also have the right to seek judicial remedy. Legal proceedings may be brought before the court having jurisdiction over the defendant's registered seat or over your place of residence or habitual abode.

9. Amendments to this Privacy Policy

We reserve the right to amend this Privacy Policy as required by changes in applicable law or in our services. The current version is always available on this page.